All our orders are checked thoroughly and packaged with due care before dispatch. From time to time you may wish to return your item, please read carefully everything below outlining our returns policy.
Returns from the UK:
Returns can be accepted from 10 days from purchase.
Please note returns postage is made at your own cost.
We do not offer direct exchanges, if you would like to try a different size/item please return your unwanted items for a refund and place a new order online which will be processed in the usual time frame.
If you do wish to return an item for a refund please email us at info@allbluescostore.com clearly stating your return intentions as well as the original order reference number. After you have notified us of your return, you will have a further 7 working days to ensure the item/s return arrives back to All Blues Co in original condition, unworn and complete with all original tags and labels. Please note, if we receive an item back to our return address outside of the initial 7 working day period but within 10 days of receipt, without notification of return intention on your part, we cannot accept this item as a refund, instead you will be given a credit note to the full value. Any item received back outside of 10 days will not be accepted as a return and will be delivered back to the customer.
You must ensure that the goods are well packaged so that they are not damaged in the post on return. This includes no damage to any packaging related to the product. Please also make sure that the item is sent via a tracked / insured service as All Blues Co cannot take responsibility for items lost in transit on returns.
Returns from outside the UK:
Please note before purchase we do NOT accept returns from outside the UK.
Please feel free to email info@allbluescostore.com for any other enquiries.
Thankyou for shopping with us!